We'll handle it

Getting the video selfie accepted

Small details decide whether the selfie matches.

Stuck? Hand it to a recovery team and skip the guesswork.

We'll handle it for you

The video selfie compares your face with photos on the account. Meta says the video isn't shown on your profile and is deleted after review.

Before you record

While recording

  1. Fit your face inside the oval.
  2. Turn slowly when prompted: left, right, up, down.
  3. Keep a neutral expression and hold the phone steady at eye level.

If it's rejected

Repeated rejections are a common reason people come to UnbanPro. See video selfie rejected.

Questions people ask

What if my face isn't on the account?

The selfie can't match, so look for ID or other ownership options, or get help.

How many times can I try?

There's no published limit, but repeated attempts in a short time often fail. Space them out.

More recovery guides

We'll get your account back – WhatsApp us